Privacy Policy

Last updated: Jan 2026

It’s Social respects your privacy and is committed to protecting your personal data. This policy explains how we collect, use, and store your information when you interact with our website, advertisements, or services.

Information We Collect

We may collect personal information when you:

  • Submit an enquiry through our website

  • Complete a Facebook or Instagram lead form

  • Contact us by email or phone

  • Interact with our website

The information we collect may include:

  • Name

  • Email address

  • Phone number

  • Wedding date

  • Wedding venue

  • Details about your event or booth preferences

You only provide this information voluntarily when submitting an enquiry.

Facebook & Instagram Lead Ads

We use Facebook and Instagram advertising to allow couples to enquire about our services.

When you submit your details through a Facebook or Instagram Lead Form, the information you provide is sent to us so we can respond to your enquiry.

We use this information to:

  • Check availability for your wedding date

  • Provide details about our photo booth services

  • Send quotes or booking information

  • Respond to your enquiry

Your information is not sold or shared with third parties for marketing purposes.

Facebook (Meta) may also process your information according to their own privacy policies.

You can learn more about how Meta handles personal data here:

https://www.facebook.com/privacy/policy/

Cookies & Tracking Technologies

Our website uses cookies and tracking technologies to improve the experience for visitors and to understand how our website is used.

We may use services such as the Meta Pixel (Facebook Pixel) which helps us understand how visitors interact with our website after viewing or clicking on our advertisements.

This allows us to:

  • Measure the effectiveness of advertising

  • Show relevant ads to people who have visited our website

  • Improve our marketing campaigns

These tools may collect anonymised information such as:

  • Pages visited

  • Time spent on the website

  • Actions taken on the site

You can control or disable cookies through your browser settings.

How We Store and Use Enquiry Data

When you submit an enquiry, your information may be stored securely in our email systems, lead management tools, or customer relationship management (CRM) systems so that we can manage enquiries and respond to potential bookings.

Your data is used only for:

  • Responding to your enquiry

  • Providing information about our services

  • Managing bookings or communication related to your event

We do not sell or distribute your personal information to third parties.

How Long We Keep Your Data

We retain enquiry data only for as long as necessary to respond to enquiries, provide our services, and maintain business records.

If you would like your data removed, you may contact us at any time.

Your Rights

Under UK data protection law, you have the right to:

  • Request access to the personal data we hold about you

  • Request correction of inaccurate information

  • Request deletion of your personal data where appropriate

To exercise these rights, please contact us using the details below.

Contact

If you have any questions about this privacy policy or how your data is handled, please contact:

It’s Social

hello@itssocial.co.uk