FAQ

FAQ

 

HOW DO I MAKE A RESERVATION?

 

You can book through our booking page, call our team or send us an email at hello@itssocial.co.uk


WHAT IS INCLUDED WITH YOUR BOOTH?

 

Our booth rentals includes the following:

- The fully automated booth of your choice
- A Representative, to assist you at the event. 
- A personalised printing template (4 x 6 inches)
- Unlimited prints during your event


HOW LONG DOES IT TAKE YOU TO SET UP a BOOTH?

 

Set up time takes approximately 30 minutes, through we like to arrive at least an hour before the event to ensure everything is set up well before the event starts.


WHAT ARE THE SET-UP REQUIREMENTS?

 

We ask our clients to provide the following:

- Access to event’s location an hour before it starts
- One standard plug socket – 13amps
- Wifi connection


What if there is no wifi connection at our venue?

 

No Problem, we can provide a 4G hotspot (£10 per day)


What happens if the internet connection goes down?

 

If internet connectivity is lost, our booths are designed to add your photos/videos to a queue and will resend everything as soon as internet connectivity is restored. The user can continue to use the booth as normal, even when connectivity is lost. 


WHAT KIND OF BACKDROP DO YOU OFFER?

 

We can offer a choice of plain colour photography backdrops. We can also provide customised/branded backdrops at an extra cost. Don't fancy a backdrop? We can utilise an interesting area of your event or venue as the background for your booth. Be it that urban brick wall, or beautiful scenery.  


IS THERE A LIMIT TO HOW MANY PHOTOS CAN BE TAKEN AT AN EVENT?

 

No limit. Guests can get snap away to their heart's content. 


WILL THERE BE AN OPERATOR ON SITE?

 

Yes, our Representative will be there to assist your guests and ensure the quality of the service is maintained throughout the event. They will also act as a brand ambassador if this is what you require for your event. 


CAN WE PERSONALIsE the PRINTING TEMPLATE?

 

Absolutely! Our services always include the possibility of personalising your prints.

Our in-house designers can tailor design branded overlays for your event. All you need to do is to provide your text, font, colour theme, logo etc,  and we can do the rest for you. 

Have you own designers? No problem we can provide templates for the overlays, screens, backdrops and the booth vinyl wrap. 


WHAT IS THE SIZE OF THe BOOTHs?

 

The dimensions of our booths are: 

Height — 191cm , Width — 63cm, Depth — 39cm

Our printing stations are: 

Height — 100cm, Width — 45cm, Depth — 35cm


HOW MANY PEOPLE CAN FIT INTO THE BOOTH?

 

Our booths are designed to fit as many people as you want. It totally depends on how big the backdrop/wall is. If your venue has a large wall more people can fit. With our standard setup we advise a maximum of 8 people at a time. 


DO YOU CHARGE TRAVEL FEES?

 

Travel is free within the UK. However, if your event is in London, £15 to cover the congestion charge will be added.

If you require a booth to be shipped internationally, please contact us direct for a quote.


CAN WE GET COPIES OF THE PHOTOS AFTER THE EVENT?

 

Yes all images will be sent to you via a download link after your event.


CAN YOU ACCOMMODATE AN OUTDOOR EVENT?

 

If you specify prior to the event, Its's Social can set up at any outdoor event.


How CAN I CUSTOMIsE MY PHOTO BOOTH EXPERIENCE?

 

There are many ways to customise the booths and hashtag printing stations.  Once you book, you will have the opportunity to work one-on-one with us to create image overlays, prints, vinyl wraps, backgrounds to match your theme, style or brand. 


DO YOU CHARGE THE GUESTS TO HAVE THEIR PHOTOS TAKEN?

 

We provide the booth for your guests to enjoy free of charge. However, as a client, if you wish to charge for the use of the product, this can be arranged. Please discuss this with us during the booking process. 


DO YOU PROVIDE SERVICES INTERNATIONALLY?

 

Yes. We provide a international service though please contact us directly to discuss your event further.